
Fyn Guide
Multilingual enterprise knowledge platform
Designed a self-serve knowledge platform that gives 1000+ drivers instant answers in their native language — reducing support tickets and onboarding friction.
Available · Product roles · Q2 2026
Building scalable, human-centred products at the intersection of AI, operations & logistics.
Four years turning messy operations into elegant product surfaces — across fleet tech, drone-assisted inspection and AI-enabled workflows.
About
I'm Souvik — a product specialist at Fyn Mobility based in Bengaluru, India. I grew up in operations, processed thousands of drone-captured solar inspections, and translated the day-to-day grind into product roadmaps that actually moved metrics.
Today I own the lifecycle of fleet-tech surfaces — payments, compliance, incentives, AI-assisted automation — partnering with engineering, design and AI/ML to ship features users adopt without a tutorial.
Stakeholder interviews, user research, and ruthless prioritisation — before a single pixel ships.
PRDs that engineers actually read. Sprints that finish. Metrics defined upfront, instrumented day one.
User-centred UX, multilingual when needed, and post-launch experimentation to keep the curve climbing.
Control Room
Every product decision tied to a number. Below — the cleanest snapshot of the impact dial.
Selected Work
Two flagship products. Real users. Real metrics. Hover any card to peek behind the curtain.

Multilingual enterprise knowledge platform
Designed a self-serve knowledge platform that gives 1000+ drivers instant answers in their native language — reducing support tickets and onboarding friction.
Digital presence & engagement uplift
Led the company website redesign — sharper narrative, faster conversions, cleaner UX. Strengthened the brand surface for B2B prospects.
Highlights
Smaller bets, outsized impact. Three moves that quietly compounded into the metrics above.
Re-architected the driver onboarding flow end-to-end. Removed redundant steps, added smart validation, shipped a 50% efficiency gain with zero added headcount.
Built the QC pipeline for California-based renewable-energy asset inspection — handling thermal imagery from drones and aeroplanes at scale.
Drove ~₹20 lakhs in recurring monthly revenue through a portfolio of B2B & B2C product initiatives — payments, compliance, incentives, fleet lifecycle modules.
Trajectory
From geospatial QC and drone-imagery pipelines to AI-enabled product work — every step compounded.
Toolkit
Frameworks, instrumentation, and the soft skills that hold cross-functional teams together. The kit gets sharper every quarter.
Education
Certifications
Live Feed
Recognition, certifications, launches and milestones — posted as they happen.
Wrapped up the Institute of Product Leadership APM program.
Let's Talk
Whether you're hiring, collaborating, or just want to talk product — drop a note. Replies usually land in under 24 hours.
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